No Yay, No Pay: Sprocket Rocket comes with a 30-day money-back guarantee to try the system and see its value for yourself. If it's not a fit for you, no problem. Request a refund, and you'll receive 100% of your money back.
Property Protection: All of Sprocket Rocket's code, modules, content, themes, pages, intellectual property, and any other website and marketing related assets belong solely to Sprocket Rocket. You are purchasing access to use licensed items of Sprocket Rocket's. You agree not to claim or copy them as your own, sell, share, distribute them, or reuse them outside of your licensed HubSpot portal.
Contact Safety: Since we'll have keys to your HubSpot portal to install and maintain Sprocket Rocket, we promise to not access your contacts, use your contacts, attempt to solicit your contacts, or take any action with contacts in your database.
Client & Team Safety: Your clients and team are yours alone. We agree to not solicit or attempt to solicit your clients or team members to work with us or any other company. We'll consider your clients and team off-limits for at least 2 years from the end of any engagement with Sprocket Rocket.
No Poaching Team Members: You agree not to hire or attempt to recruit any of our team members, writers, or contractors to work directly for your company or another company. This is for the duration of the partnership and for a period of 2 years following the conclusion of any engagement.
Weekends are sacred: We're a Monday to Friday shop. Our team does not work Friday night through Saturday night. Since our team is mainly based in the Eastern Standard Time zone, this means they may sign off relatively early on Friday depending on your location and time zone. Please allow for us to respond to any weekend inquires or requests on Monday.
Limited Liability: You agree that the engagement with Sprocket Rocket is with limited liability. Neither party shall be responsible to the other party for any financial or punitive damages related to code, modules, pages, themes, strategy, site build, marketing, hosting, growth-driven design, or any other service provided by Sprocket Rocket.